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PROQUEST VISION

  • We are recognized as the preeminent provider of insurance and risk management solutions for the legal profession
  • We are innovative leaders in our market segment; we remain consistently ahead of the competition
  • We extend a balanced offering to our clients:
    • Expertise and services
    • Products
    • Relationships (underwriters, specialty providers)
  • We have strong cultural alignment with our clients and markets
  • We positively impact our community in a variety of ways

PROQUEST VALUES

  • + Service

    • We deliver a degree of service that differentiates us from other agencies and brokerages
    • Our clients depend on us to go above and beyond to anticipate and meet their needs, and to act in their best interest always
    • We listen to and understand our clients’ concerns and expectations
    • We communicate in a timely and easy-to-understand manner
    • We provide extraordinary service and exceed expectations
  • + Integrity

    • We exhibit transparency and directness while acting as a credible and reliable resource for our clients and team members
    • We seek to provide equitable solutions above consequences
    • We dispense valuable, unbiased and forward-looking advice
  • + Excellence

    • We exhibit persistent actions of integrity
    • We challenge ourselves to inject quality in all we do, and motivate each other to do the same
    • We strive to forge the best partnerships and to provide unmatched products and service
    • We demonstrate discipline and hold one another accountable
    • We exhibit resilience in the face of opposition or setback
  • + Teamwork

    • We embrace and exhibit strong spirit, collaboration, respect, and collegiality
    • We communicate and collaborate effectively
    • We encourage one another to engage fully
    • We educate ourselves with meaningful interactions
  • + Excitement

    • We embrace and exhibit positive energy, enthusiasm, strong spirit, and morale
    • We maintain an inclusive and fulfilling environment in which we value each other’s ideas and contributions
    • We are devoted to the improvement of ourselves as individuals and our team as a whole
    • We recognize and celebrate our success; acknowledge and learn from our mistakes