PROQUEST VISION
- We are recognized as the preeminent provider of insurance and risk management solutions for the legal profession
- We are innovative leaders in our market segment; we remain consistently ahead of the competition
- We extend a balanced offering to our clients:
- Expertise and services
- Products
- Relationships (underwriters, specialty providers)
- We have strong cultural alignment with our clients and markets
- We positively impact our community in a variety of ways
PROQUEST VALUES
+ Service
- We deliver a degree of service that differentiates us from other agencies and brokerages
- Our clients depend on us to go above and beyond to anticipate and meet their needs, and to act in their best interest always
- We listen to and understand our clients’ concerns and expectations
- We communicate in a timely and easy-to-understand manner
- We provide extraordinary service and exceed expectations
+ Integrity
- We exhibit transparency and directness while acting as a credible and reliable resource for our clients and team members
- We seek to provide equitable solutions above consequences
- We dispense valuable, unbiased and forward-looking advice
+ Excellence
- We exhibit persistent actions of integrity
- We challenge ourselves to inject quality in all we do, and motivate each other to do the same
- We strive to forge the best partnerships and to provide unmatched products and service
- We demonstrate discipline and hold one another accountable
- We exhibit resilience in the face of opposition or setback
+ Teamwork
- We embrace and exhibit strong spirit, collaboration, respect, and collegiality
- We communicate and collaborate effectively
- We encourage one another to engage fully
- We educate ourselves with meaningful interactions
+ Excitement
- We embrace and exhibit positive energy, enthusiasm, strong spirit, and morale
- We maintain an inclusive and fulfilling environment in which we value each other’s ideas and contributions
- We are devoted to the improvement of ourselves as individuals and our team as a whole
- We recognize and celebrate our success; acknowledge and learn from our mistakes
